Privacy Policy

Last updated: November 22, 2023

Thank you for visiting iCyclest.com. We value your privacy and are committed to protecting your personal information. This privacy policy aims to inform you about the types of information we collect, how we use and protect it, your rights regarding your information, our policy on sharing information with third parties, our use of cookies and other tracking technologies, and the process for updating our privacy policy in the future.

Please read this privacy policy carefully. By accessing or using our website, you agree to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree to any part of this policy, please do not use our website.

1. Information Collection

We may collect the following types of personal information from customers:

• Name: We collect your name to personalize your experience and address you appropriately.
• Email: We collect your email address to communicate with you, provide updates, and respond to inquiries.
• Address: We collect your address for shipping and delivery purposes.
• Payment Information: We collect payment information (such as credit card details) to process transactions securely and prevent fraud.
• Device Information: We may collect information about the device you use to access our website, such as IP address, browser type, and operating system. This enables us to improve our website and enhance your experience.

2. Use of Collected Information

We use the collected information for the following purposes:

• To process transactions: We use your information to complete and fulfill your orders, process payments, and provide you with the products and services you request.
• To communicate with you: We may use your email address to send you important updates, order confirmations, and respond to your inquiries.
• To improve our website: We analyze the collected information to understand how our customers use our website, identify areas for improvement, and enhance your user experience.
• To personalize your experience: We may use your name and address to tailor our services and recommendations to your preferences.

3. Information Access

Access to your personal information is limited to authorized personnel who have a legitimate need to access it for the purposes stated in this policy. This includes our employees and trusted third-party service providers who assist us in operating our website and providing our services. We ensure that these third parties uphold strict confidentiality obligations and do not use your information for any unauthorized purposes.

4. Information Security

The security of your personal information is important to us. We have implemented appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Sockets Layer (SSL) technology to encrypt your payment information during transmission.
• Firewalls and intrusion detection systems to prevent unauthorized access to our systems.
• Regular security audits and vulnerability assessments to identify and address potential vulnerabilities.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information. You have the right to:

• Access and receive a copy of the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal obligations and legitimate business interests.
• Object to the processing of your personal information for certain purposes, such as direct marketing.
• Withdraw your consent to the collection and processing of your personal information, where applicable.
• Lodge a complaint with a supervisory authority if you believe we have violated your rights under applicable privacy laws.

To exercise any of these rights, please contact us using the contact information provided at the end of this privacy policy.

6. Information Sharing with Third Parties

We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Trusted Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and providing our services, subject to strict confidentiality obligations.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our website. They allow us to remember your preferences, analyze website usage, and customize content and advertisements.

By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.

8. Updating the Privacy Policy

We may revise this privacy policy from time to time to reflect changes in legal or regulatory requirements, our business practices, or the features of our website. The updated privacy policy will be effective as of the "Last updated" date stated at the beginning of this policy. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us at:

Email: privacy@icyclest.com

Postal Address: iCyclest.com 123 Privacy Way Cityville, USA

Please allow up to 30 days for us to respond to your inquiries.

By using iCyclest.com, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.